It's messy to say the least. They've gone all in on the boxset format, but with everyone and their mother getting boxsets, it's near impossible to keep up with what there is and what's coming out, and all of it is extremely variable in quality.
I've been getting a lot of fatigue with Big Finish lately, as a lot of their recent stuff seems to be BIG, EPIC PLOT OF MASSIVE IMPORTANCE with very ephemeral big bads that are impossible for them to describe in the audio format and climaxes that are essentially a wall of noise that cannot possibly get across what is happening.
I think that Big Finish worked a lot better when it was trying to be Classic Who, as opposed to New Who, as the fast paced nature of New Who does not translate well to the audio drama format. That's not to say that all of the modern stuff is like this, but I've come across it a lot lately, and it's gotten a bit samey.