Okay, real talk.
There where just a pretty big outage, not the first and wont be the last. And I get that, we all get that, infrastructure is going to fail every once in a while.
But what really grind my gears is the total absence of transparency. There is a blog, there are social media accounts, but nowhere is there a mention, or even an indication that something is wrong, and there almost never are.
I don't expect real time updates, but after something like this, just doing a post saying what happened and what was done to solve it feel like kind of a basic thing.
This is a company that work with privacy and needs a lot of trust to be used, and i don't really see how anyone can keep trusting a company that wont relay stuff like this.
Sorry about the rant.