40
submitted 3 months ago by [email protected] to c/[email protected]

I switched to Windows 11 about a year ago. A few months ago my PC started randomly crashing and rebooting, without any blue screens.

Am I the only one? Does someone know anything about this?

Pretty sure I can rule out power surges or overheating or stuff like that. There's been no indication. The system log is empty as well, apart from Windows being annoyed that it just got restarted without any notice.

all 11 comments
sorted by: hot top controversial new old
[-] [email protected] 15 points 3 months ago* (last edited 3 months ago)

Couple of guesses I have:

  • potential graphics driver issues
    • s: could try reinstalling/updating graphics drivers
  • Microsoft
    • s1: full system refresh via Windows reinstall (after backing up all user files)
    • s2: for beginners; Linux Mint

hard to say what else without any additional info (or having your device in front of me to figure out what's happening)

  • for example, did you happen to install anything or was there a recent Windows update?
[-] [email protected] 7 points 3 months ago

Straight to a black screen is likely graphics driver. Then windows rebooting after when it notices.

So no blue screen because the monitors already lost signal. Doesn't mean it's not trying to show up.

[-] [email protected] 6 points 3 months ago

This guy has a good start. Ensure you update drivers, but also your firmware. Drivers and firmware work together so the OS can properly manipulate the hardware. BIOS/Mobo firmware but also look at graphics card.

[-] [email protected] 11 points 3 months ago

Obligatory: You should ditch windows and install Linux instead

Now, with that out of the way:
Sounds like a hardware problem. Is this a stationary or a laptop? How have you ruled out overheating? Keep in mind that there are more things than the CPU that can overheat.

[-] [email protected] 9 points 3 months ago

Restarting like that, it's either overheating (reaching 100°C) but you ruled out that, so low voltages, maybe some voltage on your PSU is weak, sometimes a 1.3V becoming 1.2V and it reboot.

[-] [email protected] 9 points 3 months ago* (last edited 3 months ago)

Sounds like a faulty PSU. I had that happen and it went away as soon as I got a replacement. GPUs can cause power spikes beyond the specifications in the millisecond range, causing the overload protection of the PSU to kick in and shut down the PC. This causes no bluesceen and creates a reboot instead. It's hard to track down because the windows error log can say all sorts of things.

Alternative remove your GPU driver via DDU uninstall tool and clean install it. I also had one system that didn't like TPM enabled, but it's basically requirement for win11, so.

[-] [email protected] 9 points 3 months ago* (last edited 3 months ago)

i join in on the PSU chorus. no bluescreen normally means power loss, so either the PSU craps out, or it doesn't get the power. a defect of the mainboard is not completely out of the question tho.

grab yourself the free version of HWInfo64, and check the voltages below, they should be a) stable (and i mean stable - mine do not move at all and i would be concerned if they did) and b) close to the values in the name (12v, 3.3v, 5v). since you have complete power loss, it's probably the 12v.

PSUs do age and lose about 10% of "maximum wattage" where they still stay in tolerance levels per year.

e: even if the voltages seem stable and ok i would still start looking at replacing the PSU if it's old. e2: a classic one would be loose cables tho, either Power Cable or the 12v connector to the mainboard

[-] [email protected] 6 points 3 months ago
[-] [email protected] 2 points 3 months ago

Everyone saying PSU, but I also had a similar issue and it turned out to be my GPU overheating (driver did an emergency shutdown of windows.) It was a fair few years old, but after a re-paste of the GPU thermal compound the issue went away. The reason I say is it's probably cheaper than a new PSU, so I would do it first.

[-] [email protected] 2 points 3 months ago

My friend had this issue recently, it turned out to be his CPU overheating, his event log also showed no details of the cause, it was only when he installed a temp monitor and kept it open on his 2nd screen that he saw his CPU was hitting the max allowed temp just before getting the power cut.

Hope you manage to get it sorted

this post was submitted on 31 May 2024
40 points (97.6% liked)

No Stupid Questions

35303 readers
1279 users here now

No such thing. Ask away!

!nostupidquestions is a community dedicated to being helpful and answering each others' questions on various topics.

The rules for posting and commenting, besides the rules defined here for lemmy.world, are as follows:

Rules (interactive)


Rule 1- All posts must be legitimate questions. All post titles must include a question.

All posts must be legitimate questions, and all post titles must include a question. Questions that are joke or trolling questions, memes, song lyrics as title, etc. are not allowed here. See Rule 6 for all exceptions.



Rule 2- Your question subject cannot be illegal or NSFW material.

Your question subject cannot be illegal or NSFW material. You will be warned first, banned second.



Rule 3- Do not seek mental, medical and professional help here.

Do not seek mental, medical and professional help here. Breaking this rule will not get you or your post removed, but it will put you at risk, and possibly in danger.



Rule 4- No self promotion or upvote-farming of any kind.

That's it.



Rule 5- No baiting or sealioning or promoting an agenda.

Questions which, instead of being of an innocuous nature, are specifically intended (based on reports and in the opinion of our crack moderation team) to bait users into ideological wars on charged political topics will be removed and the authors warned - or banned - depending on severity.



Rule 6- Regarding META posts and joke questions.

Provided it is about the community itself, you may post non-question posts using the [META] tag on your post title.

On fridays, you are allowed to post meme and troll questions, on the condition that it's in text format only, and conforms with our other rules. These posts MUST include the [NSQ Friday] tag in their title.

If you post a serious question on friday and are looking only for legitimate answers, then please include the [Serious] tag on your post. Irrelevant replies will then be removed by moderators.



Rule 7- You can't intentionally annoy, mock, or harass other members.

If you intentionally annoy, mock, harass, or discriminate against any individual member, you will be removed.

Likewise, if you are a member, sympathiser or a resemblant of a movement that is known to largely hate, mock, discriminate against, and/or want to take lives of a group of people, and you were provably vocal about your hate, then you will be banned on sight.



Rule 8- All comments should try to stay relevant to their parent content.



Rule 9- Reposts from other platforms are not allowed.

Let everyone have their own content.



Rule 10- Majority of bots aren't allowed to participate here.



Credits

Our breathtaking icon was bestowed upon us by @Cevilia!

The greatest banner of all time: by @TheOneWithTheHair!

founded 1 year ago
MODERATORS