IT guy here, I could have told them that several years ago.
When a human nurse makes a mistake, i usually brush it off as someone overworked and tired, and let it go.
If an AI makes a mistake I am suing the hospital, regardless of the impact.
Something for these hospital administrators to think about.
“No computer, no AI can replace a human touch,” said Amy Grewal, a registered nurse. “It cannot hold your loved one’s hand. You cannot teach a computer how to have empathy.”
You can't teach empathy to an insurance company, either.
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