Servarr - Sonarr/Radarr/Prowlarr

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Unofficial Lemmy Community for the Servarr suite of apps.

Lidarr, Prowlarr, Radarr, Readarr, Sonarr, and Whisparr collectively referred to as "*Arr" or "*Arrs". They are designed to automatically grab, sort, organize, and monitor your Music, Movie, E-Book, or TV Show collections for Lidarr, Radarr, Readarr, Sonarr, and Whisparr; and to manage your indexers and keep them in sync with the aforementioned apps for Prowlarr.

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Radarr/Plex Files Randomly Gone (lemmy.world)

submitted 9 months ago by [email protected] to c/[email protected]

6 comments fedilink hide all child comments

cross-posted from: https://lemmy.world/post/11276786

I just went to watch a movie and my server said it wasn't there, so I went and check the PC folders and all of my movies are gone. Not in any of the recycling bins, not anywhere, just gone. What would have caused this? How do I stop it from happening again? It's been working fine for months then this just happened.

Here's a link to the last few logs from Radarr.

https://drive.google.com/drive/folders/1-XXanIlVfbpry3Qopf_Gtw3KrjsVLavY

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[–] [email protected] 2 points 9 months ago (1 children)

Also under settings>media management>recycling bin set a path.

If there is no path things that get upgraded are just deleted instead of moved into your specified recycle bin.

[–] [email protected] 1 points 9 months ago (1 children)

I've got one set. Doesn't seem to have helped.

[–] [email protected] 1 points 9 months ago (1 children)

Very odd, I would then have to guess the deletion of your file is then being done but another software/application.

I would first recommend to test the recycling bin in any of your arr apps by upgrading an existing release. The arr apps will move the old file into your bin on upgrade for you.

Then start by checking your paths. My guess is you may have your download application such as qbittorrent (qbt) posting your finished download directly into your media directory.

This would mean qbt downloads the file to the media folder, your arr app imports it to the same folder, then qbt deletes it after your seeding ratio finishes or after the arr apps finish import.

[–] [email protected] 1 points 9 months ago

My setup folder structure is as such. My download clients have both a temp folder and a completed folder for downloads. The temp folder is for items downloading, and the complete folder is for items seeding.

You don't want the arr apps pointing at the complete folder in my case as items are seeding from that folder. So items in the complete folder are hardlinked/copied to a "staging folder". Arr apps then move these folders into my media folders and delete the items out of the complete folder.

[–] [email protected] 1 points 9 months ago (1 children)

In plex there is the ability to delete movies, you may need to disable this if you share your library

"Enable Deletion" https://support.plex.tv/articles/202606363-how-do-i-delete-something-from-my-library/#:~:text=from%20your%20disk.-,Enable%20Deletion,-To%20start%2C%20you%E2%80%99ll

[–] [email protected] 1 points 9 months ago

I've basically disabled anything that even mentions the word delete at this point.