I remember how frustrated I was with that. We got them in the office, and nobody could figure out how to open the CD drive. We were all Windows users previously, and we spent way too much time trying to open the drive, without any success. One of my coworkers knew a guy who was using Macs, so he called him over. The Mac user looked at us as if we just recently fell from the sky, said "but it's so obvious!" and proceeded to click and drag the CD drive icon into the Recycling Bin, which opened the drive.
