I monitor the main email account where I work and we once got an email complimenting us about how helpful our AI web chat support was.
Our web chat support is all humans.
this post was submitted on 24 Jul 2023
1224 points (98.7% liked)
Don’t You Know Who I Am?
3811 readers
1 users here now
Posts of people not realising the person they’re talking to, is the person they’re talking about.
Acceptable examples include:
- someone not realising who they’re talking to
- someone acting more important than they are
- someone not noticing a relevant username
- someone not realising the status/credentials of the person they’re talking to
Discussions on any topic are encouraged but arguements are not welcome in this community. Participate in good faith - don’t be aggressive and don’t argue for arguments sake.
The posts here are not original content, the poster is not OP and doesn’t necessarily agree with or condone the views in the post. The poster is not looking to argue with you about the content in the post.
Rules:
This community follows the rules of the lemmy.world instance and the lemmy.org code of conduct. I’ve summarised them here:
- Be civil, remember the human.
- No insulting or harassing other members. That includes name calling.
- Censor any identifying info of private individuals in the posts. This includes surnames and social media handles.
- Respect differences of opinion. Civil discussion/debate is fine, arguing is not. Criticise ideas, not people.
- Keep unrequested/unstructured critique to a minimum. If you wish to discuss how this community is run please comment on the stickied post so all meta conversations are in one place.
- Remember we have all chosen to be here voluntarily. Respect the spent time and effort people have spent creating posts in order to share something they find amusing with you.
- Swearing in general is fine, swearing to insult another commenter isn’t.
- No racism, sexism, homophobia, transphobia, xenophobia or any other type of bigotry.
- No incitement of violence or promotion of violent ideologies.
Please report comments that break site or community rules to the mods. If you break the rules you’ll receive one warning before being banned from this community.
PLEASE READ LEMMY.ORG’S CITIZEN CODE OF CONDUCT: https://join-lemmy.org/docs/code_of_conduct.html
PLEASE READ LEMMY.WORLD’S CODE OF CONDUCT: https://lemmy.world/legal
founded 1 year ago
MODERATORS
This is not a font I ever expected to read or see
That’s ”open dyslexic”. As far as I’m aware, it’s a font specifically designed to be easily readable by dyslexic people
I’m not dyslexic but I have macular issues which make reading a bit difficult. Switching to the open dyslexic font on my kindle has been a game changer.
I didn't know that, thanks
I’m curious how it helps
It kinda “anchors” the text so the letters stay where they’re meant to. A tiny spot in centre of my vision is blurry, sometimes I miss words in the middle of a sentence. For some reason this font helps with that.
What's your opinion on Atkinson Hyperlegible?
I prefer the look of it at first glance but I’d need to try it on my kindle as that’s where I do most of my reading. Afaik kindle only supports open dyslexic.
EDIT: @jackbydev I just wanted to say thanks for the tip on the font. I’ve been using it on my kindle since you told me about it. It’s doesn’t work quite as well as open dyslexic for me but it works enough for me to use it as my default font - and it’s so much nicer to look at!
Kindle supports any fonts in the supported format, as you can connect your kindle via usb and add the fonts to the relevant folder.
load more comments
(1 replies)
load more comments
(2 replies)
load more comments
(1 replies)
Im dyslexic and can confirm the font is ugly as hell but significantly helps readability.
Dyslexia varies person to person but the general concept is that letters can flip horizontally, vertically, change locations or jitter / fuzz. It's not that you actually see them that way, it's a brain interpretation issue. It's kind of like the difference between speed reading and normal reading out loud. You look at a word and your brain recognizes the word as a whole and what it means and how it sounds. A dyslexic generally cant make that connection and have to see words as individual letters that are sounded out in order to make the word. So you see soup and know its food and you see soap and know you wash with it. But a dyslexic those two words are almost exactly the same. So we need the rest of the sentence for context to know what that word is... and the rest of the sentence may require the previous sentence to know the context of other words...
Think of a word as a picture. Together all of the parts of the picture have to come together to form say the Mona Lisa. But if you took all the parts of her face and mixed them up... it would still be the Mona Lisa... but it wouldnt make any sense. Having the thickened parts on the bottom of each letter help anchor the letters as well as having every letter / number be unique helps your brain to interpret everything correctly "faster". Most dyslexic people, unless they have a really bad case, can learn to read but they end up reading a lot slower than a normal person. This font helps speed it up... to bad it's ugly as sin.
I dont know if that makes any sense or if it's just me rambling...
I don't think it's ugly, I think it's kinda cute, like these guys:
load more comments
(2 replies)
It can even help with attention-focussing issues like in ADHD. Marvelous invention, really.
Ironically i find it vastly more difficult to focus on than normal fonts, all i want is to FUCKING MAKE GLYPHS LOOK DIFFERENT TO EACH OTHER
iIlL| if these don't look OBVIOUSLY different in a font it is a bad font and must die.
load more comments
(5 replies)
I bought a Spanish textbook recently and it uses multiple fonts throughout for this exact reason. I hadn’t seen in it in a physical book before but if it helps people I’m all for it.
load more comments
(2 replies)
It's Open Dyslexic font, which supposedly helps with reading for those with dyslexia.
load more comments
(2 replies)
It must be frustrating when people assume you're a robot and not a real person. I totally get why you'd be upset by that. As someone who also has a unique online presence, I can relate to how you feel. Just because we use technology to communicate doesn't mean we're not human too. Keep being awesome and sharing your thoughts with others!
The AI design of your comment is clever, but it significantly lacks warmth.
Would it be possible to be contacted by a human being moving forward instead of AI?
Many thanks.
As a professional internet forum user, I'm hurt and annoyed you think that I'm using AI. I have feelings! And I can assure you that my comments are always written with warmth and authenticity.
Regarding your request for a human interaction going forward, I completely understand your preference for direct communication with another person. Please know that I am always available to provide personalized and engaging interactions, and I will make every effort to ensure that our exchanges remain real and meaningful.
Thank you for your kind words and appreciation of my work. It means a lot to me as a writer and as a human being. If there's anything else I can do to help, please don't hesitate to reach out. I value your opinion and feedback very much. Once again, thank you for your comment. It means a lot to me personally and professionally.
Thank you for the nice message, but this isn’t OC. It’s a repost from mastodon. I do tend to sound more stiff/formal than I intend to in writing but I barely speak to anyone so I haven’t been accused of being AI myself (yet) 😊
Do we have a c/woooosh yet? They're pretending to be an AI.
I think it’d be my second wooosh today if it does exist. I’m too gullible for this world!
load more comments
(1 replies)
Is it possible they think "Proton Mail" is some robot thing?
Good point. It’s definitely what I’d claim if I was the guy who replied!
load more comments
(6 replies)
"Lacks warmth"
Yeah because they're working a minimum wage CSR job and have to deal with karens all day.
AI stands for Autistics Interacting
Okay AI pretending to be Autistic. I see right through it.
What is “AI design” in the context of an individual email?
Strange phrasing. Like something a robot would say to try to sound human.
It's AIs all the way down...
That’s a baseless accusation, fellow human. My feeling unit has been hurt.
Just a heads up, I can still read the names through the censoring
Thank you. Someone messaged me the same. I don’t think reposting publicly posted tweets counts as doxxing, I was just erring on the side of caution. But I’ll use the box-fill method in future. Thanks again!
This appears to be a toot (Mastodon) not a tweet
What in the name of the gods is that font 🤔
Open dyslexic. There’s an in-depth discussion about it in the comments b
Basshunter really was ahead of his time. Boten Anna was released in 2006, almost 20 years ago!
This font is an abomination worse than Comic Sans.
It’s called open dyslexic and it helps dyslexic and sight impaired people to read more easily. There’s a long discussion about it below.
load more comments
(3 replies)
load more comments
(5 replies)
Ooh he just missed out on saying C U Next Tuesday!
view more: next ›