this post was submitted on 10 Mar 2024
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Mildly Infuriating
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[Note for readers: my top comment was rather off-topic, as I focused on development. OP has two additional layers of complexity - IT bureaucracy and corporate environment.]
I don't think that I'm failing to see the forest for the trees. I think that the key difference is that I'm not willing to give the stupid a pass to cause harm; and because of that I don't think that devs should go out of their way to protect those [in your words] "ignorant as fuck" users, even if they're the majority.
Once the devs provided the security patch, informed the user about it, and informed the user about the consequences of not applying that security patch (in clear and layman-friendly words), their job is done. Going past that to ask the user over and over about it, with no way to turn it off, is 1) patronising, 2) assumptive, and 3) belittling.
Exaggerating it a bit, it's a lot like someone knocking at your door and asking:
Advanced settings, sane defaults, and automatic updates exist for this reason. If the user is so ignorant that they're unable to realise why they should at least consider to apply the sec patch, they're also too ignorant to turn automatic updates off.
Again, not the devs' fault. The user shouldn't be treated as something unable to be held responsible for the harm that it causes. And when they cause someone harm, they should be blamed.
That backtracks to the OP, with the IT nagging the user to update the software but not allowing them to do so. In those situations, the IT shouldn't be acting like those shitty devs, who think "if you annoy the user enough it'll obey you"; they should be asking the user/employee why they're not updating their software, even if it causes a risk for the company.
I'll use this analogy: Do you hate seatbelt reminders in cars? It's the same concept. You're putting a lot of trust in people that just isn't going to work out well in the long run, as was seen with countless people continuing to ignore seatbelt safety for generations until it was forcefed into the culture. I view cybersecurity reminders the same way, where lots of people ignore it until it's forcefed into the collective to be taken seriously.
Those who hate it because they already take it seriously, will just figure out how to quiet the alarms/notices and/or move on. Again, I get that you're essentially saying, "but it's the principle of the matter!" I just don't think it's that big of a deal, as I'd rather be comforted knowing that my friends and family who send me videos/pictures/random crap are doing so from a device that isn't as likely to be completely compromised.
AFAIK the government that I pay taxes to doesn't demand seat belt reminders. Instead it fines people for not using the belt. (I'm not sure though; I don't own a car.)
That said, working with your example: the risk associated with not applying a security patch, on typical conditions, is way smaller than the one of not using a belt; one is at worst ransomware and personal data leakage, another is literally losing one's own life (or worse, getting brain damage). So it's apples and oranges.
Even then I think that my view is consistent between both situations:
You're assuming that I trust people to not fuck it up; I don't.
Instead what I think that, if and when they fuck it up, they should own their actions, instead of effectively being a dead weight for everyone else. "Oh noes, I got a vyrus lol!!!!1" - that's their problem, not mine.
A lot of times, there's no way.