this post was submitted on 22 Jul 2023
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What have you found to be an effective way to tell if you're chatting with a bot or a real person? (lemm.ee)
submitted 1 year ago by [email protected] to c/[email protected]
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Sometimes it can be hard to tell if we're chatting with a bot or a real person online, especially as more and more companies turn to this seemingly cheap way of providing customer support. What are some strategies to expose AI?

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[โ€“] [email protected] 2 points 1 year ago (1 children)

I'm trying to tell you limited context is a feature not a bug, even other bots do the same thing like Replika. Even when all past data is stored serverside and available, it won't matter because you need to reduce the weighting or you prevent significant change in output values (and less change as the history grows larger). Time decay of information is important to making these systems useful.

[โ€“] [email protected] 1 points 1 year ago (1 children)

give an example please, because i don't see how in normal use the weighting would matter at a significant scale based on the massive volume of training data

any interact the chatbot has with one person is dwarfed by the amount of total text data the AI has consumed through training. it's like saying saggitarius a gets changed over time by adding in a few planets. while definitely true it's going to be a very small effect

[โ€“] [email protected] 1 points 1 year ago

That's kind of the point and how's it different than a human. A human is going to weight local/recent contextual information as much more relevant to the conversation because they're actively learning and storing the information (our brains work on more of an associative memory basis than temporal). However, with our current models it's simulated by decaying weights over the data stream. So when you get conflicts between contextual correct vs "global" correct output, global has a tendency to win out that is more obvious. Remember you can't actually make changes to the model as a user without active learning. Thus the model will always eventually return to it's original behaviour as long as you can fill up the memory.