Games

32670 readers

1242 users here now

Welcome to the largest gaming community on Lemmy! Discussion for all kinds of games. Video games, tabletop games, card games etc.

Weekly Threads:

What Are You Playing?

The Weekly Discussion Topic

Rules:

Submissions have to be related to games
No bigotry or harassment, be civil
No excessive self-promotion
Stay on-topic; no memes, funny videos, giveaways, reposts, or low-effort posts
Mark Spoilers and NSFW
No linking to piracy

More information about the community rules can be found here.

founded 1 year ago

MODERATORS

[email protected]

1065

Ubisoft reportedly deleting customer accounts with purchased games if they have been inactive for too long (twitter.com)

submitted 1 year ago by [email protected] to c/[email protected]

233 comments fedilink hide all child comments

Michael @LegacyKillaHD

This is just horrifying.

Ubisoft CONFIRMS they will delete your account & purchased games if you go inactive for too long!!!

Ubisoft.. WTF?! Another example of why I'm becoming more & more concerned with the death of physical games.

https://twitter.com/LegacyKillaHD/status/1682653876418224129

Ubisoft Support @UbisoftSupport

Hey there. We just wanted to chime in that you can avoid the account closure by logging into your account within the 30 days (since receiving the email pictured) and selecting the Cancel Account Closure link contained in the email. We certainly do not want you to lose access to your games or account so if you have any difficulties logging in then please create a support case with us. >> ubisoft.com/help

https://twitter.com/UbisoftSupport/status/1682046437834784768

you are viewing a single comment's thread
view the rest of the comments

[–] [email protected] 1 points 1 year ago (1 children)

This is misleading and ragebait. They only delete old-ass accounts without purchased games, and this is a compliance thing with European laws.

[–] [email protected] 1 points 1 year ago* (last edited 1 year ago) (2 children)

They showed in the tweet that they would deleted the account AND purchased games.

[–] [email protected] 4 points 1 year ago

I read the Tweet, it does not "show" that the account had purchased games. This has been Ubisoft's policy for years and there is no record of deleted account, except for a random tweet.

[–] [email protected] 2 points 1 year ago

Isn't this a Hanlon's razor issue? Probably someone working support being in charge of tweeting just didn't know what the actual policy was, or didn't understand it and just tweeted something without thinking of the repercusion?

And to clarify, I'm not defending Ubisoft. Despite being a big corp and big corps always act out of malice and greed, a corporation is not just one person