me_irl

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me🍐irl (lemmy.world)

submitted 8 months ago by [email protected] to c/[email protected]

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[–] [email protected] 19 points 8 months ago (1 children)

When a company reaches a certain size their expected to have certain things just because other successful companies have them.

If the fired the team that writes, publishes, and distributes the company newsletter where I work, no one who does any real work would notice or care. The fact that we have a newsletter makes our company seem more big and successful to investors though.

[–] [email protected] 2 points 8 months ago

newsletters do help companies maintain MAU and support the renewal process though. It's generally held that a company with an active CS team has lower churn.