Thankfully I don't use any of their products, but this really pisses me off. They claim that this open source project "causes significant economic harm to their company"
This is ridiculous. It is truly ridiculous. How can something that enables the user to efficiently control their AC cause "significant economic harm"???
Consider forking the repository or mirroring it to another platform like GitLab, Codeberg or your self-hosted Git server, so the project can continue to exist and someone can maybe fork it and maintain it.
The effected repos are: https://github.com/Andre0512/hOn and https://github.com/Andre0512/pyhOn
If you don't know about Home Assistant, check it out. It's an amazing piece of open-source software, that you can run at home on your own server and use it to control your smart home devices. That way, you don't need to connect them to the manufacturer's (probably insecure) cloud. It gives you sovereignty over your smart home instead of some proprietary vendor-locked garbage. Check out their website and the Lemmy community: [email protected]
I also highly recommend Louis Rossmann's video about this: https://youtu.be/RcSnd3cyti0
He makes awesome videos in general, consider subscribing.
As Rossmann said, don't ever buy anything from such a shitty company that doesn't respect their customers. This move by Haier is nothing other than a slap in the face for everyone, who just wants to comfortably control the product they paid for. This company is actively hostile towards their paying customers. Fuck these bastards!
One thing I find annoying is that there's no way for me to let the company know that this behavior lost me as their customer forever unless they change their tune.
I'm fairly sure I'm the kind of person they'd market those products towards and it hurs them, but there's no wat that I'm aware of to let them know.
If there was a way, and a significant amount of people would do so, maybe the decision makers would understand it's stupid...
Make a project of getting escalated up to an executive through a chain of emails. LinkedIn provides a good starting point with contact information.
A while ago, I expressed my desire to tell a Microsoft executive to fuck themselves over a decision that frustrated me and that idea proved fruitful. (Thanks lemmy) Just stay professional until you earn your prize and, at worst, you’ll waste some of their money as your potential entry point wastes time reading your entirely unrelated message. Change emails if you care to cover your tracks.
That's actually the one thing that Twitter is still good for.
It was the only thing I ever used Twitter for. Then it stopped working as I think a lot of companies stopped caring. Then Musk came along and I closed my account.
You can contact them https://www.haierappliances.com/support/contact-us
Sadly, those who care about ethics is a small number. See Reddit as a good example. You and I go "this company sucks, I'll spend my money elsewhere." Most people go "ooh, monkey like shiny" and that's the end of it.