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There was an article published last year, maybe the year before, where they tested the touch screen kiosks in McDonald's. Every single one of them has traces of faeces on it.
Even if that wasn't true, it takes me significantly less time to tell someone my order than to scroll through however many sub menus the restaurant has decided to put their food into, and then select the options for each item and add it to my basket, then check out.
Having to crawl through multiple menus to order is not that big of a deal for restaurants. They don't value your time, they value their staff time (because they have to pay for it). There is probably very little ongoing cost to double the number of order kiosks while every additional human taking orders needs to be paid minimum wage. The restaurant owner watches with hate as their money slowly melts away while you decide if you want pickles, fried onions, and jalapenos on your burger.
That's a good point. I could be in the restaurant for an hour trying to order, and as long as there are other kiosks available, it wouldn't make a difference to them.
This is not a good point. This is just a company making us their unpaid employees.
Yes, that's the point that TAG made. It's something that I hadn't considered, and it's a good point.
The fact that it's something shitty that businesses do doesn't affect the fact that TAG made a good point.