this post was submitted on 27 Nov 2023
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I'm writing this on a Fairphone 5 right now, the hardware is great, the only slight issue is the USB C Port is a little looser than I would like, not enough for a problem, alas.
The main issue currently is the software, there's a few well known bugs that cause annoyances that the Fairphone forum widely know about, one of which requires you to hold the power button down and force restart the phone. I am confident that the developers and customer support are aware of these bugs and are working to fix them.
Overall I'm happy with it, £700 isn't too bad for a phone that I'm going to try to keep for the whole 8 to 10 years that have promised security patches. Sure its doesn't have flagship specs, but no day to day tasks for me require that power.
I have to say that in terms of software the team is amazing. They seem to listen to the community, and work super hard to keep up with the updates.
Maybe yours is one that barely passed QC. That's one of the replaceable modules though right? Might be worth contacting CS about.
I mean I would if the cable kept becoming unplugged, its more it wiggles more than I'd like