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Airlines will make a record $118 billion in extra fees this year—their websites are designed to get you to pay (www.fastcompany.com)

submitted 11 months ago by [email protected] to c/[email protected]

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Airlines will make a record $118 billion in extra fees this year—their websites are designed to get you to pay::Airlines are piling on fees for checked bags, assigned seats, and other extras. Here's how their websites pressure fliers into paying for them.

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[–] [email protected] 13 points 11 months ago

Yeah they're using the hell out of dark patterns and then switch them up mid process i.e. clicking the big green "Ok" Button will first be the one that gets you to pay more later you need to hit "Ok" to proceed without additional fees.

I recently went through the process with a friend. Both of us reasonably tech savvy and under 35 and we almost went mad. So it's not just old folks.