Matrix

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An open network for secure, decentralized communication

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Hosted Matrix experience vs self hosted (matrix.org)

submitted 1 year ago by [email protected] to c/[email protected]

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Hi all. I'm currently looking into alternatives to our current Saas chat solution and was wondering if it is viable to self host Matrix, or should I just go with a hosted solution from one of the ones listed on the Matrix page.

What have your experiences been so far? What would your recommendations be?

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[–] [email protected] 3 points 1 year ago (1 children)

Element was giving us lots of trouble with my self-hosted Synapse instance. It regularly tossed keys so everyone was either getting locked out or everything, even their own stuff, was getting marked as undecryptable.
I haven't gotten Dendrite working but apparently it's a lot better on resources.

[–] [email protected] 2 points 1 year ago

I don't know the situation, but that's what happens if the user logs out on all devices without key backup being set up.