this post was submitted on 05 Nov 2023
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And it's never even a half decent bot.
"You double charged me this month"
"Hi! For problems relating to your wifi, please visit our FAQ."
support bot has ended the chat
Followed by an automated email that reads "Would you like to participate in our customer survey? We are dedicated to improving the quality of our customer support! :D"
I see you answered 0 out of 5 stars. Janice in Support (whom you've never spoken to) will now get put on a PIP.