this post was submitted on 04 Nov 2023
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At least with open street map, you can login to openstreetmap.org/edit and mark the bad road as private/gated or even delete it entirely. I did it on a bad road segment in my neighborhood and ride-sharing drivers no longer made wrong turns there (Grab apparently uses OSM instead of Google Maps data).
You can actually do this with Google maps too. It can take time for them to actually make changes though
We had this same problem and did just this. 3 years later still no changes. Until my dad happened to be complaining about it at a party and was introduced to a friend of a friend that worked at Google with the maps team. Was finally fixed a week later. So yea a path exists but 3 years is a long time to wait for a simple fix.
I swear they use the Maps Contributor ratings to determine how quickly they make changes.
I've not had any issues getting changes made in a timely manner when I suggest them because I've left a bunch of reviews and photos for places I've visited.
If you never leave reviews or photos, they probably don't trust your suggestions. That's just my guess though.
Makes sense that was the only time I used the suggestion tool.
A few months ago I reported a missing section of road where I'm from and they corrected it in like a couple of weeks. Maybe it depends on how many people reports the same thing? IDK