this post was submitted on 02 Nov 2023
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Linux
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From Wikipedia, the free encyclopedia
Linux is a family of open source Unix-like operating systems based on the Linux kernel, an operating system kernel first released on September 17, 1991 by Linus Torvalds. Linux is typically packaged in a Linux distribution (or distro for short).
Distributions include the Linux kernel and supporting system software and libraries, many of which are provided by the GNU Project. Many Linux distributions use the word "Linux" in their name, but the Free Software Foundation uses the name GNU/Linux to emphasize the importance of GNU software, causing some controversy.
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Have them check with their University if they do any Linux support. If they do - use one of the distros they support so they might possibly have KB articles about accessing University recourses from Linux.
Source: am Linux admin at a University that writes such documentation. I have seen exactly the Eduroam issue you mention and came up with an Ubuntu workaround for example.