this post was submitted on 03 Nov 2023
725 points (97.9% liked)
Programmer Humor
32397 readers
792 users here now
Post funny things about programming here! (Or just rant about your favourite programming language.)
Rules:
- Posts must be relevant to programming, programmers, or computer science.
- No NSFW content.
- Jokes must be in good taste. No hate speech, bigotry, etc.
founded 5 years ago
MODERATORS
you are viewing a single comment's thread
view the rest of the comments
view the rest of the comments
Counter point. I had a customer call me back in the day when I was working tech support. Complained that his new computer wasn't working. Plugged in, light goes on but the screen just stays blank. Turns out he only bought a monitor. Thought the guys at the store were trying to scam him into "buying two boxes" that he didn't need. When I tried to explain he got mad saying I must be in on the scam.
Bonus points: when the call first connected his question was "why is my email not working?” Took a while to work that back to the actual issue.
Reminds me of the time this lady came in carrying the PC and the CRT monitor saying it didn't work, I plugged it in, turned it on, the tower did all the right noises and lights, but the screen was black. I thought for a second, then reached for the brightness control and voila, there it was. The embarrassment of the poor lady!
I used be a computer technician at a small town computer shop around 2008-2011. More than half of our customers were over 60.
Sometimes I needed to take some tech support calls, and sometimes I needed to make house calls to troubleshoot the folks issues.
Literally every support call started with "Why doesn't the email work?" while the actual problem ranged from ISP issues, and modem faults, PC faults, Windows configuration errors, to dead monitors or a broken mouse. Literally any computer fault could be described as a failure to access their email.
Haha preach brother