293
CEO replaces 90% of support staff with AI, praises the system on Twitter
(www.techspot.com)
you are viewing a single comment's thread
view the rest of the comments
view the rest of the comments
this post was submitted on 12 Jul 2023
293 points (97.1% liked)
Technology
58150 readers
4874 users here now
This is a most excellent place for technology news and articles.
Our Rules
- Follow the lemmy.world rules.
- Only tech related content.
- Be excellent to each another!
- Mod approved content bots can post up to 10 articles per day.
- Threads asking for personal tech support may be deleted.
- Politics threads may be removed.
- No memes allowed as posts, OK to post as comments.
- Only approved bots from the list below, to ask if your bot can be added please contact us.
- Check for duplicates before posting, duplicates may be removed
Approved Bots
founded 1 year ago
MODERATORS
My job falls under IS, and in our monthly townhall we had a brief from the head of technology on our companies AI policy.
Our policy states we can only use approved AI systems, not sure which one but we have an account with one of the big ones. The main thing was, absolutely 100% of everything generated has to be reviewed and approved by a person before being used.
Basically any person using it will be on the hook as if they had created it themselves. They encouraged us to use it and explore where it can help, but made sure we knew we'd be responsible for the results.
Personally, I'd love to play around with it, as I do both graphics and programming as part of my job. The only issue I have is the language is so niche I doubt it'll have enough data to generate anything, and I don't want to feed proprietary code into an unsecured database to train it.
I'm sure in the next two years I'll be using it for something.