this post was submitted on 12 Jul 2023
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Technology
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As a fellow level 3 tech you nailed it. We are constantly exposed to a massive amount of tech illiteracy on a daily basis, and have to clean up the messes these people make while trying to keep a smile on our face and be nice. It sucks even more because we get attitude from people who are complete morons with this stuff, blaming us for their mistakes and getting impatient while we cleanup their mess. We’re also lied to consistently about what they’ve done to cause an issue, so we also have trust issues and have to ask boneheaded questions because so many times the bone headed question is the answer.
I've never heard of these different 'levels of tech' - what does it mean to be a level 2 or 3 tech?