this post was submitted on 12 Jul 2023
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That's because most people including you and myself are in denial of how stupid we are.
This unintentional deception is the purpose of the shit test most tech support has in place.
I am not in denial and am fully aware that I don't know everything and can make mistakes. But that is a bit beyond 'knowing how to use a computer'.
But when I call about the squirrels chewing through the line for the third time and I have pictures of the chewed line I don't need to be told to restart my computer to make sure it isn't that first.
Sir, squirrels are not supported by our internet package. Until you stop using squirrels on our internet connection, I'm afraid we can't help you.