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Remote work is still 'frustrating and disorienting' for bosses, economist says—their No. 1 problem with it is how difficult it is to observe and monitor employees (www.cnbc.com)

submitted 1 year ago by [email protected] to c/[email protected]

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[–] [email protected] 15 points 1 year ago* (last edited 1 year ago)

But the biggest disadvantage of remote work that employers cite is how difficult it is to observe and monitor employees

I'm sure these employers hire external contractors. Do they insist on observing and monitoring those contractors? Are they going to insist their contracotr's employees be active on Teams at all times?

I hate the idea that if working from home for an employer is somehow different from working as a freelancer from home.

Pre-pandemic, bosses relied on desk visits and peer monitoring, which occurs when co-workers notice and comment on each other’s work, to keep employees on track in the office, and there is no clear replacement for them in a remote setting, Pollak explains.

Again: If they hired a contractor, would they want to "drop by their desk" to comment on their work? Why do they insist on treating employees like Clients from Hell?

“It’s hard to know which measure these software programs track even matters,” Pollak adds. “A lot of knowledge work is done in video meetings, or offline in phone calls, research and brainstorming, and it’s impossible to quantify all of that.”

Yes, exactly. So stop trying to quantify it. Quantify the results of that knowledge work. A results-focused management style works best for remote work, not hovering over your peons waiting for them to make a mistake.

“If the pandemic and ‘great resignation’ taught us anything, it’s that managers need to be intentional and engaged with employees to be truly effective,”

Holy cow, managers need to talk to their workers! Thank The Invisible Hand this priestly Economist has brought this nugget of wisdom from the Ivory Tower.

Also, I love that the image for this article is a bleak and soulless office. I don't know how people see this and still wonder why nobody wants to be there.