this post was submitted on 14 Oct 2023
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LL Bean was a true BIFL company for everything they sold. Their lifetime no questions asked return policy was trashed as soon as it was no longer family owned. Their stuff was expensive, but you knew that you had that stuff forever. They grew into a huge company because of that policy along with their reputation for being the highest quality. Getting hand me down stuff that was LL Bean was a big deal. Now it's just a run of the mill Corporate BS Bean.
Yes, an example of the enshittification of commerce. However, they do remain better than average.