546
Some Walmart employees say customers are getting hostile at self-checkout — and they blame anti-theft tech
(www.businessinsider.com)
this post was submitted on 14 Oct 2023
546 points (97.7% liked)
Technology
59583 readers
3750 users here now
This is a most excellent place for technology news and articles.
Our Rules
- Follow the lemmy.world rules.
- Only tech related content.
- Be excellent to each another!
- Mod approved content bots can post up to 10 articles per day.
- Threads asking for personal tech support may be deleted.
- Politics threads may be removed.
- No memes allowed as posts, OK to post as comments.
- Only approved bots from the list below, to ask if your bot can be added please contact us.
- Check for duplicates before posting, duplicates may be removed
Approved Bots
founded 1 year ago
MODERATORS
you are viewing a single comment's thread
view the rest of the comments
view the rest of the comments
From an employee I talked to it's because they have a specific contract with the payment processor and it requires using specific payment devices that are covered in the contract and they don't want off it for as long as possible because it gives them preferential fees.
So until the cost of business lost is enough to cover increased payment processing fees, don't expect to see tap to pay.
It definitely cost them my business at least twice when I forgot my wallet and remembered they don't take NFC so I went across the street to target.
Why don't you just go to Target first? You can get all your crap ahead of time and just pickup the order. Their prices are super low to compete with Walmart and they price match. Right now it's basically Walmart with better customers.
The main* reason why people go to Target is because they're willing to spend a bit more to not have to shop at Walmart. Not everyone can afford that luxury.