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Some Walmart employees say customers are getting hostile at self-checkout — and they blame anti-theft tech
(www.businessinsider.com)
This is a most excellent place for technology news and articles.
The police and security would tackle clearly unwell people who were shoplifting food, face pushed into the concrete type of thing.
Cops can generally get away with that. Store security guards assaulting customers open the store up to a lawsuit.
True, the store security usually didn't actually do anything, the police would be doing that while the security talks to them, but on two occasions I did see the security tackle a person.