this post was submitted on 11 Oct 2023
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T-Mobile US Unofficial Lemmy Community

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T-Mobile Is Forcibly Moving Those on Older Plans to Some of Its Newer Ones in November. Key takeaway: You can Opt-out but have to call T-Mobile Customer Care to do so. My Magenta to Go5G basic plan would cost $240 more annually for the added additional bonus of...extra hotspot data. That's it.

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[–] [email protected] 14 points 1 year ago (2 children)

What's the point of a contractual agreement if the company can just arbitrarily change it and force customers into new pricing tiers that were locked by the contract?

[–] [email protected] 3 points 1 year ago (1 children)

While I agree that this is outrageous, it is in the contract that people are signing that they can change this sort of thing.

[–] [email protected] 3 points 1 year ago* (last edited 1 year ago)

Yeah that's why contract law needs to be changed. It's ridiculous that contracts can be written in such a way that it locks us in but allows them to change whatever they want, whenever they want. And if you don't like it then tough shit, you can't have a mobile phone.

[–] [email protected] 2 points 1 year ago

If you're in one of these affected plans you certainly no longer have a contract and can cancel at any time.