this post was submitted on 04 Oct 2023
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Activision didn't have 2fa, my account got hacked and stolen, and sold on the black market (I assume because I had a Damascus skin on cod mw) after months of talking to support with proof of purchase (I think 4 months) they still hadn't helped, and I realised my steam account was still linked and I regained access.
I changed the password instantly, and I had my account back. Almost immediately I received an email saying "fuck you, you sold me an account and changed the password!" This is how I learned it's fate, after an argument dissolving into a conversation with them, it turns out he just bought my account from the hacker.
I relay ALL this information to chat support (who take an hour to contact and are only open at 3am) who can see my purchase history and extensive chat logs about the issues I've had. They congratulate me on managing to recover my account and help me remove the hackers linked accounts.
And then they ban me within that same week.
They won't unban me, it's permanent, they won't review it or look at the chat logs, they don't care. They didn't ban it when it got hacked or when it got sold for four months, but they did once I recovered it.
Fuck actiblizzard
I sold a wow account 15 years ago that was decked out for the time (guild broke up) for $1,000. Kept getting emails for years. Eventually I got sick of it and responded to one saying the account had changed hands and they banned it immediately. They only care about people selling/trading things outside of their system. They get a wiff of an account being sold and they'll nuke it.