this post was submitted on 11 Jul 2023
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Ooo, what do you like about System76? I know they're well respected, but I'd like to hear about it from somebody who actually uses the hardware, especially since Pop!_OS has caught my attention more than once
The main thing I like is the hardware support. I knew before purchasing that everything would work, and that helped me feel okay dropping a pretty penny on a new laptop. Besides that, I'd say they're fine. They aren't designing and manufacturing their own hardware (at least not back when I bought one); the laptops are pretty standard off-the-shelf stuff. System76 just promises that it'll all work out-of-the-box. I've never used Pop!_OS, so I can't speak to that. Arch and Debian work great, though.
The only negative I can think of is: once the battery started to go after several years, they didn't have a replacement in their store, but because it's a generic laptop, there were new ones available on Amazon. It just would've been nice to get it from System76.
All-in-all, I'm a happy customer. I'm keeping my eye on Framework, though. The MNT Reform is also interesting. I don't like how thick it is, but that's because it uses 18650s for the battery, which would solve the problem of buying a new battery just to find that all the batteries were manufactured at the same time, so there are no working replacements.
Their battery can be replaced with any battery? How to do that? Other manufacture OEM battery?
@letbelight
18650s are a standard size. Several companies make decent ones.
It's like taking AA cells, but lithium.
@delial
ah... you mean refilling the battery right?
I tried that last time... I have no luck... Poor X220 can't get 10 hours with 9 cell like old times :'(
It's not any battery. They just didn't do the original manufacturing, so you can find compatible replacements elsewhere.
I bought the System76 Kudu laptop back in 2016, but it is actually a W670RZ model laptop manufactured by Clevo Co. in China (unlike my previous laptop which was a MacBook Pro manufactured by Apple in China). System76 wasn't the only company selling the W670RZ, so they're not the only ones you can go to for replacement parts.
OH, so it's generic product... I see, thank you for the information
Ooo, good to know! It sucks they don't offer hardware replacements on-site, but it's good to know that they're easy to find. And I doubt I'm going to be using Arch anytime soon (due to personal inexperience) but I would like to test Pop!_OS. Thank you for the detailed reply :D
My laptop still runs Ubuntu. But the 500 mb boot partition is basically now non functional and since I use luks on the main partition and hate snap I’m just strongly considering moving to pop. I also use an egpu quite frequently.
Ahh, I see. Well, what's your experience with the hardware itself, then? Specifically the durability, weight, etc.
Sorry. I dont use a system76 laptop, i looked at getting the Lemur when i bought mine, but stock was hard to come by (it was the whole covid and supply chain nonsense).
I ended up getting a razer blade stealth 13 with the 11th Gen intel CPU.
Ultimately I wanted portability to be the primary thing over all else. BUt a GPU was nice to have.
My laptop is solid. But i tend to take pretty solid care of this stuff. Wouldnt necessarily reccomend any razer product to most personally. Their QA is questionable. And I take certain steps to keep it stable (ie: blocking some of their software at the firewall etc)
AH. Regardless, thanks for the reply. And I'm happy your Razer is doing u well :)
lol me too. Was pretty risky for me, even going in eyes wide open. Would probably do a lemur or framework next laptop. In fact that may be what I get the wife.
That or a MacBook Air. But I’d like to avoid that.
I've heard amazing things about noth Framework nd System76! I'm sure u can't go wrong with either :) and I feel ya w/ ur avoidance of Apple products, lol
FWIW, I have a galp5, and had a lot of stability issues with Pop. I used it for well over a year, as I thought using their own OS on the machine they sold me would give the best results. Ultimately I spent a lot of time opening support tickets, and trying to work around issues (desktop stuttering, crashes, touchpad randomly would stop responding, etc). I did not find their support team particularly helpful. I finally installed stock Ubuntu, and it's been significantly more stable.
I don't plan to buy from them again. If I were buying now, I'd be looking at Framework (probably their upcoming, larger model with the dedicated GPU).