this post was submitted on 28 Sep 2023
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Here is how platforms die: first, they are good to their users; then they abuse their users to make things better for their business customers; finally, they abuse those business customers to claw back all the value for themselves. Then, they die. I call this enshittification, and it is a seemingly inevitable consequence arising from the combination of the ease of changing how a platform allocates value, combined with the nature of a “two sided market,” where a platform sits between buyers and sellers, hold each hostage to the other, raking off an ever-larger share of the value that passes between them.[2]
I first read the enshittification post during the Reddit blackout. It's on point.
I'm usually skeptical of these pat buzzword that pop up every now and then in the various blogosocospheres, but this one does seem incredibly apt.
Where's [1]?