this post was submitted on 19 Sep 2023
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Linux Gaming

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Steam won't run The Sims 4 [Linux Mint] (lemmy.dbzer0.com)
submitted 1 year ago* (last edited 1 year ago) by [email protected] to c/[email protected]
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I moved to Linux Mint fairly recently but still dual boot for a couple of programs that require Windows. I avoid Windows when I can but I like to play The Sims 4 and want to play it on Linux so I tried to install it on Steam (I own it on EA but it's free on Steam right now and I haven't been able to get Bottles to run the EA app without EA crashing before starting) but the EA app just blanks out when I run it. My EA account is linked to Steam (checked on EA's website to confirm that they're linked) and I can't find any other reason for this issue online. Any ideas? Thanks!

Edit: tried again after relinking my EA and Steam accounts and waiting a while to let it boot and so far nothing. Looking at Steam, it seems like it stopped at loading "Microsoft DirectX" so I'll have to go from there.

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[–] [email protected] 3 points 1 year ago (1 children)

Here you can see how ppl run this game, there is even a user claiming you have to first link your ea account and then launch the game to pass the blank screen.

https://www.protondb.com/app/1222670

[–] [email protected] 0 points 1 year ago (1 children)

I looked through these yesterday and I've tried several of these fixes with no luck. Is WINE a prerequisite to running The Sims 4 off of Steam (given that I'm using Proton for all Steam games)?

[–] [email protected] 2 points 1 year ago* (last edited 1 year ago) (1 children)

What I would try in your situation (I don't have the game so I can just give ideas):

Firstly I would try to wait a lot of time after I click on play, idk 10 minutes (because of some ppl comments on proton db I'm inclining to believe this blank screen wait until some shader compilation.

Then I would relink my ea account with steam (if it is possible, usually is, unlink and then link again).

Then I would try to run it on 8.0-2 and 7.0x In order.

Then would I close steam and delete the wineprefix, (wineprefix is a C: disk emulation where wine will run this program) on steam folder there is a compatdata folder, inside it you should find the Id of your game, it is the number in the URL of the game in steam store.

Also, I would reboot my system if I had a recent update in the last two sessions, idk why but when I update me endevour sometimes I feel the next session a little unstable until I reboot two times.

This is what I can think of right now

[–] [email protected] 1 points 1 year ago

I'll see if any of these steps work. Thanks for all of the possible troubleshooting steps! I'll update you on the results.