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What's the most expensive lesson you've learned? (lemmy.ml)

submitted 1 year ago by [email protected] to c/[email protected]

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[–] [email protected] 47 points 1 year ago

In my first couple months, I broke Amazon so that no-one in Europe could buy video for a few hours. On a Friday, right before going on a week's vacation.

The way that the ensuing investigation and response was carried out - 100% blame-free, and focused on "how did these tools let him down? How can we make sure no-one ever makes that same mistake again?" - gave me a career-long interest in Software Resiliency and Incident Management.