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A community for discussing Plex Media Server. Plex Media Server is a smart software that makes playing movies, tv shows, and other media on your computer simple.

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Useful Resources

Plex FAQ - Frequently Asked Questions about using Plex Media Server and client apps with many useful links
Plex App Setup Guide - Visual guide for first-run setup of Plex apps on smart devices
c/Plex Add-ons Guide - Detailed info on many of the most popular Plex add-ons with links to setup guides and other resources. Mantained for this community.
Servarr Wiki - The consolidated wiki for Lidarr, Prowlarr, Radarr, Readarr, and Sonarr.
TRaSH-Guides - Guides mainly for Sonarr/Radarr/Bazarr and everything related to it.
Awesome-arr - a complete list of Plex-related companion apps, user scripts, etc.
Plex Hardware Transcoding Cheat Sheet - NVidia GPUs
Organizing and Naming Your Media Files
Troubleshooting Server Connections
Plex User Forums

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Direct connection failure (sh.itjust.works)

submitted 1 year ago by [email protected] to c/[email protected]

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I run a Plex server on in a Docker container on a Linux machine in my house on a Verizon FiOS internet connection. I've shared my library with many people and no one has a problem. Except one person who uses optimum.net as their service provider. When in their house I can't direct connect to my Plex server, and everything gets sent through at 1mbps, I assume relayed through Plex.

I have a Tailscale mesh VPN setup for myself. I installed Tailscale on the "Chromecast with Google TV" Android app and connected it to my VPN. I set it up to route all traffic through the VPN using the same physical server that runs Plex as it's Exit Node. When this is enabled, everything works fine.

What could be causing this. Another odd artifact of this set up - while connected to the optimum.net network I can't even make simple HTTPS requests to a web server running in another Docker container on the same Linux machine as Plex. The request appears to never even make it to the server.

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[–] [email protected] 2 points 1 year ago

Sounds like a configuration problem on your friends end. Could be DNS blocking, or an aggressive firewall.

If it's working over VPN, then the problem lies upstream. That tells you you CAN reach your server, so now you have to examine the other probable causes.