There are a lot of layers to why this comment is dumb.

Hexbear, but that's low hanging fruit.

Troll, again low hanging.

They were without water for an hour.

So here you are trolling about something, with the implication that it's actually an issue as if you have some kind of high ground here: when really all you've done is show you didn't actually read what happened.

3 layers of dumb. Impressive, if it wasn't standard hexbear dribble.

Edit: I realized it's actually 4. Amazon is a shit company, so behaving like this is a real issue when Amazon has done some other actually fucked up things completely trivializes the problem.

Just like with trans people, hexbears best feet forward often ends up setting them back. Crazy.