this post was submitted on 08 Jul 2023
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Connect for Lemmy App

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A community for the mobile app Connect for Lemmy.

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Content not loading on Android (streamable.com)
submitted 1 year ago by [email protected] to c/[email protected]
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Content is no longer loading on Connect for me. Even when I force stop the app or restart my phone, the issue still occurs.

My app is up to date (1.0.72) and my Android 13 version is 5.4.210.

The linked video shows what happens.

Thanks for any help and for the great app!

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[–] [email protected] 1 points 1 year ago (1 children)

I think it affects all, like I can't load this community for example. Do you need me to make an account on another instance and try?

[–] [email protected] 1 points 1 year ago (1 children)

You can browse as guest if you don't mind just so I can narrow down the issue. It's an option either in the about instance page or add account

[–] [email protected] 1 points 1 year ago (1 children)

Guests seem to be coming through as @lemmy.world, they return the same issue.

I tried making another account at lemm.ee and also got the same result unfortunately.

Is there any info that would be helpful for you? Am I able to export logs?

[–] [email protected] 1 points 1 year ago (1 children)

Ok thanks! It looks like it's not instance specific so my next thought is that it's some combination of settings or related to the device/android version. Under Settings if you Clear Data does the issue still happen?

[–] [email protected] 1 points 1 year ago

The clear data option seems to have cleared it, thank you. If you need more info for debugging don't hesitate to ask. For ref my device is a Samsung A52S.