this post was submitted on 27 Aug 2023
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318
Online Ratings Are Broken | Companies aren’t asking for your feedback. They’re begging you for data. (www.theatlantic.com)
submitted 1 year ago by [email protected] to c/[email protected]
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Online Ratings Are Broken | Companies aren’t asking for your feedback. They’re begging you for data.::Companies aren’t asking for your feedback. They’re begging you for data.

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[–] [email protected] 2 points 1 year ago

Feedback is one thing, one online shop has the guts to ask me to do support for them. If customers have questions about a product, they "crowdsource" and send the question to the people who bought the product.