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submitted 1 year ago by [email protected] to c/[email protected]
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[-] [email protected] 12 points 1 year ago

I had that issue with an Otterbox case. Bought it, it was bulky but protected the phone well. After 3 years the rubber tore near the charging port. They offer "lifetime" warranty (5 years). Well, wrote them for a replacement and they simply said nah, they don't have that case any more for a phone this "old". So they didn't honor the warranty and just told me I'm out of luck.

What the hell do I buy an expensive phone case for when they can't even honor a 5 year warranty? That was the last Otterbox for me, Spigen was the choice I went with afterwards. Can't go wrong with a 10 buck phone case, I don't care if it breaks in a few years.

When it comes to phones every manufacturer just gives you the finger if it's 3+ years old it seems.

[-] [email protected] 5 points 1 year ago

they simply said nah, they don’t have that case any more for a phone this “old”. So they didn’t honor the warranty and just told me I’m out of luck.

That should've been an FTC complaint.

this post was submitted on 20 Aug 2023
1440 points (97.1% liked)

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