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They are going to use AI surely?
Is AI capable of this? My gut is that there is still too much nuance for AI to be successful, that it won't be able to adapt to changing circumstances as a subreddit community evolves for example. Are we at that point with AI technology?
undefined> Are we at that point with AI technology?
I don't see why not. Lots of companies are using AI chatbots now to replace CS agents. BT just sacked 4k CS agents for AI chat bots.