Not a fan of tipping culture in general but this is nuts.
this post was submitted on 15 Aug 2023
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I tried to buy some shoes online, was told they were on back order (which is fine), then they asked for a tip. I wrote a complaint saying "you want a tip for a service you literally haven't provided on an online store with zero staff interaction". I ranted and raved about how, while the tip is optional, asking for it is like a multi-million dollar company rattling a can at me for spare change. They replied with "the tip is optional". Dogs.
Good for you, hopefully they get a lot of feedback like that and give up on the idea.
Should have cancelled the order and gone elsewhere.