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How to deal with Mom who CANNOT learn how to use a password manager, but demands I "fix it" (lemmy.world)

submitted 1 day ago by [email protected] to c/[email protected]

132 comments fedilink hide all child comments

I've become the tech guy, and family are extremely entitled to my services. My mom especially. BTW I can't cut her out, because I still live with her and she EXPECTS me to fix anything computer related. She won't take no for an answer.

I've tried to keep track of her passwords with a password manager, I've spent literally 8 hours in a single day filling out captchas and replacing passwords, and I've spent even more time trying to teach my mom how to use the manager.

She CAN'T learn it, and always makes a new password, which she doesnt keep track of and expects me to fix it. What the hell do it do? She uses firefox, with auto refill on, but it doesn't autofill on her iphone.

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[–] [email protected] 14 points 1 day ago (1 children)

The suggestion was for a little notebook, not a printout.

Have you tried a little notebook?

A notebook is more of a “thing” than a piece of paper is. A notebook is the sort of thing a person can keep on a bookshelf. A sheet of paper is gonna live on a flat surface until it’s thrown away.

Try the notebook.

[–] [email protected] 1 points 14 hours ago* (last edited 14 hours ago)

This, and it should be passwords she chooses and can remember (at least the ones she uses the most). Not some random mix of letters and numbers.

Also let her save them in her browser.