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I Was a Health Insurance Executive. What I Saw Made Me Quit. (www.nytimes.com)

submitted 5 days ago by [email protected] to c/[email protected]

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One story that we couldn’t keep out of the press and that contributed most to my decision to walk away from my career in 2008 involved Nataline Sarkisyan, a 17-year-old leukemia patient in California whose scheduled liver transplant was postponed at the last minute when Cigna told her surgeons it wouldn’t pay. Cigna’s medical director, 2,500 miles away from Ms. Sarkisyan, said she was too sick for the procedure. Her family stirred up so much media attention that Cigna relented, but it was too late. She died a few hours after Cigna’s change of heart.

Ms. Sarkisyan’s death affected me personally and deeply. As a father, I couldn’t imagine the depth of despair her parents were facing. I turned in my notice a few weeks later. I could not in good conscience continue being a spokesman for an industry that was making it increasingly difficult for Americans to get often lifesaving care.

One of my last acts before resigning was helping to plan a meeting for investors and Wall Street financial analysts — similar to the one that UnitedHealthcare canceled after Mr. Thompson’s horrific killing. These annual investor days, like the consumerism idea I helped spread, reveal an uncomfortable truth about our health insurance system: that shareholders, not patient outcomes, tend to drive decisions at for-profit health insurance companies.

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[–] [email protected] 15 points 4 days ago

Maybe it should be illegal for certain industries to be publicly traded companies. The pursuit of profit to please faceless investors is a recipe for blind and insatiable pursuit of profit. The stock market is basically a ponzi scheme at this point with so many layers separating humans on one end from the humans on the other end of the profit/product dynamic, that it becomes a system that blindly drives itself.