this post was submitted on 08 Aug 2023
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I once was working as an apartment maintenance guy for a property in Colorado. During the interview I made it clear that I wasn't looking to move into a high responsibility role immediately and that I wanted to spend some time familiarizing myself with some more specific types of repair before going into any sort of management track. The interviewer seemed to like that answer given my previous experience and resume and I was hired.
A few months later, I made a mistake because I was asked to take a tech from the local utility around to every single unit on the property. Originally the property manager told me I'd have three days to do the work, but I was pressured to do it faster so that the tech could make a flight to his next job. We were installing batteries in water meters, which required the unlocking and opening of water heater closets on resident balconies. The residents did not have a key to their closet and were not allowed access. The closets did not use doorknobs either. They were held shut by the deadbolt locks. That night a storm rolled in. The resident called the on call service complaining that the wind was blowing the door open, but the on-call tech told them to put something in front of the door to keep it shut and that we would be by in the morning to lock the deadbolt. They didn't do as they were asked and their pipes froze, causing a flood in the unit below them.
Later that day, I was asked to hand over my keys. As I was getting them detached from my personal keys, the property manager told me that she felt that she was "sold a bill of goods" that I hadn't lived up to and that she had hired me because i had looked like "management track material." I told her that in the interview with the maintenance manager I said that I wanted a learning experience and that I wasn't ready for management. I told them I had never lied to them and left the property.
A week later I had applied for and was interviewing for a new job at another property. My phone rang during the interview. I silenced it and apologized to the interviewer but carried on. After the interview I listened to the voicemail that my old boss had left. "When we offered you the job I had you mixed up with someone else. We hired the wrong person."
They called you and said that because they were being blamed for something on their end and it was going to make them feel better to say you should never have been hired. They didn’t make a mistake, they’re just trying to make themselves feel better. You did fine and you got a good learning experience while you were at it!
Oh for sure. I no longer work in that industry and am much happier. I fix wheelchairs for a living now.