this post was submitted on 08 Dec 2024
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[–] madcaesar@lemmy.world 4 points 1 week ago (1 children)

Part of the problem is that other sites are just soooo shit when it comes to online shopping. I hate Amazon and Bezos, but they are dominating 1. Because they are a monopoly, but 2. Because they simply are better at everything.

From customer service, to app, to search, to tracking and returns, no-one else comes close.

It sucks, but it's the truth.

[–] FreakinSteve@lemmy.world 2 points 1 week ago

They are dominating because they are good at those things...which means that there is no reason to be destroying small businesses with mouse clicks. It's a coward's game and an extreme psychopathy.