this post was submitted on 01 Dec 2024
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I bought one of their AIOs for my first build and aftering unpacking it I saw that several of the fins was bent so I after trying to get an RMA they told me they couldn't do anything about it??? I didn't know any better so I just used it but it kept making infuriating ticking sounds so I tried swapping the fans and reorienting my tower cause I wasn't sure if some bubble were trapped but it didn't fix it.
At this point I said fuck it, I'll send another RMA request and go through with it this time and I had to argue with them for a week to tell them that this isn't normal. But even after they sent me a replacement I had to pay fucking duty fees and the replacement still had the same fucking problem. I just bought a corsair AIO cause I didn't want to deal with their shitty service and products again. So I'm not surprised their products had issues like the self-immolating riser cable and this bullshit.