Gaming

20006 readers

7 users here now

Sub for any gaming related content!

Rules:

1: No spam or advertising. This basically means no linking to your own content on blogs, YouTube, Twitch, etc.
2: No bigotry or gatekeeping. This should be obvious, but neither of those things will be tolerated. This goes for linked content too; if the site has some heavy "anti-woke" energy, you probably shouldn't be posting it here.
3: No untagged game spoilers. If the game was recently released or not released at all yet, use the Spoiler tag (the little ⚠️ button) in the body text, and avoid typing spoilers in the title. It should also be avoided to openly talk about major story spoilers, even in old games.

founded 5 years ago

MODERATORS

[email protected]

Are acer laptops unreliable? (lemmy.world)

submitted 1 month ago by [email protected] to c/[email protected]

18 comments fedilink hide all child comments

I have an Acer Nitro 5, it's motherboard got fri3d the other day. Thankfully it was under warranty. But I wonder is acer laptops generally more unreliable than others?

Basically which laptops are reliable?

you are viewing a single comment's thread
view the rest of the comments

[–] [email protected] 1 points 1 month ago* (last edited 1 month ago)

Agreed that it likely depends on the region it was bought in. For most businesses and government services I have found the quality of customer service has dropped through the floor in North America as compared to 20 years ago. I worked in customer service for years and it's always been a horrible job. But it can be made better or worse by how the department is managed.

Lenovo Canada's customer service, shipping, and possibly quality control teams appear to be overworked because the result is slipshod work, ignoring the customer, and general incompetence. Again, I worked in the field and don't blame the individuals.

They are trading on their good name, and eroding it at the same time. Glad to hear it's better in Europe.