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Are acer laptops unreliable?
(lemmy.world)
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this post was submitted on 19 Sep 2024
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The whole shipping, returns, and reliability experience for Lenovo was rather bad for me (Lenovo Canada). My Legion shipped with a faulty motherboard and faulty power supply. Bought in Canada, but I work in China. International warranty didn't cover China so I paid for replacement power supply out of pocket. Then multiple usb keys were fried before I figured out it was my laptop. Back in Canada they fixed it, but jerked me around on the turnaround time. Overall bad customer service, shipped a lemon. It was cheap for the specs though.
Oof that sounds rough. Maybe the EU custumer service is run different. I never had any major issues with all the lenovos i used or set up for other people. Thinkpads and legions alike. But when i did have a family member break something, it was repaired (not replaced) in a matter of a few weeks without any warranty hassle.
But generally the quality of all things lenovo has definitely gone done in recent years for sure. I would recommend framework but those are not cheap and not really for gaming.