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Pure evil (lemmy.blahaj.zone)
submitted 1 week ago by [email protected] to c/[email protected]
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[-] [email protected] 16 points 1 week ago

At least where I work, the developers who actually wrote the code would probably never see it. We have service staff that deal with an initial problems reported from customers. They'd likely figure out someone actually entered those values.

[-] [email protected] 32 points 1 week ago

You must have exceptionally competent first-level support.

[-] [email protected] 8 points 1 week ago

They are quite well seasoned. But it's also worth noting they are developers as well because the job usually has you debugging things or writing code that needs to be run for the specific customer. Not a large amount of code, but just things that end up being specific to a customer.

And if they have to come to a developer that actually works on the product, it's usually a pain to try and figure out what is going on. Thankfully, this is very uncommon.

this post was submitted on 06 Sep 2024
1352 points (99.6% liked)

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