this post was submitted on 05 Sep 2024
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No Stupid Questions

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I remember when I was a kid, doctors were so interactive and really took time to get to know you and talk to you, learn about what you're going through and explain things. Now as an adult, it's been nearly impossible to find a doctor who is willing to take any amount of time to sit down, explain things, show any sort of compassion or empathy at all.

I suffer from acid reflux, and in order to diagnose that, they basically put a tube down your throat, it's called an endoscopy. You have to be fully sedated with anesthesia and take nearly an entire day off of work because the way the anesthesia affects you, you can't drive and someone has to drive you. Well for many years now we've had this other procedure which is a tube, but they put it through your nose instead. There's been lots of research papers about the use of it, it's used in other countries as a procedure regularly. So I asked several gastroenterologists if they offer the procedure and every single one of them said no, and would not provide any additional information or insight as to why you have to be completely sedated and pay thousands upon thousands of dollars for expensive anesthesia. I am simply blown away. It makes no sense. A research tested method that has been written about for about a decade now in actual research studies by board certified medical physicians, and no one offers it. Literally no one, and they won't even consider it.

I've also been through at least several primary care physicians because the ones I have seen are so short and don't really take time to get to know you at all. They just pop in, ask you a handful of questions and leave, if your test results come back with anything abnormal, they say it's nothing to worry about, they don't want to take any extra time to help look into anything or diagnose you.. like wtf?

It just seems like doctors these days are out to get you to spend as much money as possible and do the absolute bare minimum for you in return. And now we have direct primary care options where you can circumvent insurance entirely, pay your doctor thousands upon thousands of dollars a year for the same level of care that we had in the '90s. But now you have to pay out of pocket for that in addition to your insurance. Wtfffff

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[–] [email protected] 75 points 1 month ago (5 children)
  • Too many patients, not enough doctors.
  • Private insurance and intrusive controlling software: the doctor is limited in what they are allowed to prescribe, they have to check all sorts of boxes, and they have complex computer forms to fill out. They are too busy with the laptop to have much attention left for patients.
  • Non-compliant patients who "do their own research" on the internet.

Most doctors I know don't even want to go to a doctor. They know all the providers are shit talking their patients and just doing the best they can in a very broken system.

Late stage capitalism and medical misinformation have made the doctor-patient relationship almost adversarial.

[–] [email protected] 7 points 1 month ago (1 children)

Non-compliant patients who “do their own research” on the internet.

In the US they advertise drugs directly to us, we're expected to do our own marketing-guided research to speed along the transaction.

[–] [email protected] 1 points 1 month ago

You're right, it's a complex issue that my bullet point just kind of touched on (and lacks nuance). In many ways, patients are required to navigate their own health care and be their own champion and advocate It gets messy when we encounter misinformation that tells us what we want to hear, but isn't based on solid science.

[–] [email protected] 6 points 1 month ago* (last edited 1 month ago) (2 children)

They are too busy with the laptop to have much attention left for patients.

I'm a nurse practitioner, and can confirm this: I spend at least half of my time tapping away at the computer, checking boxes, and completing often-redundant forms for insurance and regulatory compliance and whatnot. It's really frustrating, and there's a lot of room for improvement.

[–] [email protected] 2 points 1 month ago

I'll also add that I very much appreciate nurse practitioners. I have to go in every 6 months for routine "old man maintenance" checkups, and there's really no need for me to see a doctor for these types of visits. You're filling a much-needed role. (And I'm sure you do a lot more than just "old man maintenance" consults, LOL).

[–] [email protected] 2 points 1 month ago

It's astonishing (and insane) how private health insurance has taken over the entirety of health care at every operational level.

This is a type of insurance that started out decades ago as an unusual perk for executives. They called "major medical". Nobody thought that much about it. In those days most working people simply could go see a doctor and just pay with cash or check.

Now, their tendrils have wrapped around everything from the lowest-paid pharmacy tech to most expensive surgeon...and everything and everyone in-between.

The board rooms of private health insurance companies have a gigantic dragon by the tail, and they have no damned clue what to do with it.

[–] [email protected] 4 points 1 month ago (1 children)

Non-compliance is often because it's unaffordable, even diet.

[–] [email protected] 4 points 1 month ago

Yes, I would not dispute that. Medication and PT is too expensive for many. And many people live in "food deserts". Whatever the causes, it's highly frustrating for doctors.

[–] [email protected] 2 points 1 month ago* (last edited 1 month ago) (1 children)

Also a very litigious society. Even if they mean well, going off the page and trying to figure out a "Haus" solution is just putting themselves at risk.

They have to check all the boxes for your insurance. They have to check all the boxes for their own malpractice insurance. Even if they followed procedure, they might get dragged through the legal system to defend themselves if a client feels wronged.

That turns you, the client, into a number in a dispassionated machine.

And I don't have a solution to it.

Edit - that was a bit too bleak. There are a lot of doctors trying their best to retain humanity in a system aimed at destroying it. The whole med school journey is aimed at weeding the people out who are just in it for the money. It's designed to gatekeep the industry to require a massive amount of passion to get your foot in the door. But the realities of the industry do their best to squash that.

[–] [email protected] 3 points 1 month ago

Thank you, you bring up some important points. Malpractice lawsuits and insurance are significant problems, too.

In my limited anecdotal experience as a patient of (and support staff for) doctors I have met some very compassionate and capable doctors and nurses. I don't see health care providers as being the problem with our system. It's primarily the private health insurance companies and PBMs. They are the main reasons why we can't have nice things.