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‘Make your health insurance company cry’: One woman’s fight to turn the tables on insurers (sfstandard.com)

submitted 2 months ago by [email protected] to c/[email protected]

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"... The “dirty secret” of the insurance industry is that most denials can be successfully appealed..."

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[–] [email protected] 19 points 2 months ago (1 children)

you call up your insurance

They're "solving" this problem with less agents or customer service staff, automating the process so you have a robot to deal with that doesn't ever seem to understand what you're saying, and can't get you to the right place. Basically make it as hellish as possible to even get your issue reviewed. Then, they stone wall you and don't take yes for an answer no matter what

[–] [email protected] 9 points 2 months ago

ah yes, this should be illegal, i don't care how much money it saves.